IACE TRAVEL Canada
1240 Bay St Suite205, Toronto, ON M5R2A7
“Non-Personal Information” (NPI) is information that is in no way personally identifiable and that is obtained automatically when you access our Website with a web browser.
“Personally Identifiable Information” (PII) is non-public information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, address, phone number, credit card information, and other related information that you provide to us.
OUR COMMITMENT TO YOUR PRIVACY
IACE TRAVEL is committed to the security and privacy of all our customers. We take your privacy seriously, and we will work with you to ensure that you have an enjoyable online experience.
IACE TRAVEL and our affiliates respect your privacy and recognize the need for appropriate protection and management of your PII you share with us.
LINKS TO OTHER WEBSITES
You acknowledge that your use and access of these websites is solely at your own risk. It is your responsibility to check the privacy policies of these websites to see how they treat your personal information.
INFORMATION WE COLLECT
Generally, you control the amount and type of information you provide to us when using our Website.
There may be online forms used in our Website. The information you enter into these online forms may contain PII.
If you use our mobile application, you may have to provide PII in order to use it.
Some information is explicitly provided to us by you, while other information, such as your IP address, is gathered automatically as you use our service. You may voluntarily provide certain Personally Identifiable Information to us in connection with your purchase of travel-related products, subscriptions, and services (all of which will be referred to as “Personally Identifiable Information”). If you choose to provide us with Personal Identifiable Information by opting in, you consent to our collection of that information and to the transfer and storage of that information on our servers located in the United States. Personal Identifiable Information includes all information you voluntarily provide to us, whether by telephone, mail, fax, email, in person, or on the Website, such as: (i) your contact information (e.g. name, passport number, expiration date, nationality, date of birth, telephone number, driver’s license, postal and email addresses); (ii) financial information (e.g. credit card number, security code, cardholder name, billing address, and expiration date); and (iii) information related to your travel profile (e.g. travel preferences, including seat selection, frequent flyer, booking history and interests, and special health accommodations). If there are other people in your party for whom you are making payment, we will require their legal names, passport number, expiration date, nationality, date of birth, telephone, number, driver’s license, postal and email addresses as well. If you are making a reservation for traveler(s) other than yourself, please ensure that they agree to you providing us with their personal information.
COMPUTER INFORMATION COLLECTED
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered NPI. We may also collect any of the following:
Our Website uses “Cookies.” A Cookie is a small piece of data or text file stored in your computer or mobile device by your web browser. Cookies may contain text that can be read by a web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer; however, it may contain other information as well.
Identifying the Areas of Our Website That You Have Visited
Signing in and Identifying You as a Member or User to Our Website
Our Website Analytics
Re-marketing Our Products or Services to You
Navigating Our Website
Remembering Your Preferences and Settings
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
HOW INFORMATION IS USED
We use the information we receive from you as follows:
Providing and Improving Our Website
We may use the PII you provide to us along with any computer information we receive to provide our Website to you as well as to make improvements to it.
Communications and Email Alerts
When we communicate with you about our Website, we will use the email address you provided when registering as a Member. We may also send you Website alerts regarding your use of our Website. Finally, we may also send you emails with promotional information about our Website or offers from us or our affiliates, unless you have opted out of receiving such information. You can change contact preferences at any time through your account. While you can opt-out of promotional messages, you cannot opt-out of receiving Website alerts.
Sharing Information with Affiliates and Other Third Parties
We do not sell, rent, or otherwise provide your PII to third parties for marketing purposes. However, we may use your Non Personal Information for data aggregation purposes which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PII. We may share your PII with third parties to facilitate your travel plans or requests for information.
Legally Required Releases of Information
IACE TRAVEL may be legally required to disclose your PII, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of IACE TRAVEL, our Users, employees, and affiliates.
Disclosures to Successors
PROTECTING THE PRIVACY RIGHTS OF THIRD PARTIES
We believe in everyone’s right to privacy. If any postings you make to our Website contain information about third parties, you need to make sure you have permission to include them in your posting. While we are not legally liable for the actions of our Users, we will remove any postings for which we are notified that such postings violate the privacy rights of others.
CHANGING YOUR INFORMATION
You may change your PII at any time using facilities found on our Website. If you need assistance with updating your PII or removing yourself from our mailing lists, just send us an email with your request to or contact us using the Contact us information found on our Website.
GOOGLE ANALYTICS OPT-OUT BROWSER ADD ON
Google provides a free add-on to most major browsers that you can install to prevent your data from being collected and used by Google Analytics. Visit the following link to download the free Google Opt-out Add-on Tool: http://google/Ls82zv
OUR EMAIL POLICY
We comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission except in the sale or transfer of our business.
OUR SECURITY POLICY
We have taken steps to build our Website using encryption and authentication tools to protect the security of your PII. When we collect your PII through our Website, we will encrypt our PII before it travels over the Internet using industry standards for conducting secure online transactions. We also use industry-standard technologies such as secure routers and fire walls to help protect your PII. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature. Once we receive your PII, we have industry-standard security measures in place to protect against the loss or misuse of your PII, though again, we cannot fully guarantee against such loss or misuse.
We strongly urge you to protect any password you may have for our Website and not share it with anyone. You should always log out of our Website when you are done using it, especially if you are sharing a computer with someone else or are using a computer in a public place.